nunstat Terms & Conditions

For the purposes of these Terms & Conditions, the following definitions shall apply:

• "nunstat" / "Platform" / "we" / "us" refers to the nunstat online gaming platform, accessible at nunstat.net, and any associated mobile-optimised interface.
• "Player" / "you" / "your" refers to any individual who accesses, registers on, or uses the nunstat platform in any capacity.
• "Account" refers to a registered nunstat player account, created through the registration process and subject to identity verification.
• "Real Money Balance" refers to funds deposited by a Player into their nunstat account wallet, denominated in Philippine Peso (PHP).
• "Bonus Balance" refers to promotional credits, free spins equivalent value, cashback amounts, or other non-cash incentives credited by nunstat to a Player's account, subject to applicable wagering requirements.
• "Wagering Requirement" refers to the minimum total bet amount a Player must place before bonus-derived winnings become eligible for withdrawal.
• "KYC" refers to the Know Your Customer identity verification process required by nunstat prior to the approval of withdrawals and as part of ongoing account compliance review.
• "Philippine Standard Time (PST)" refers to UTC+8, the time zone applicable to all nunstat operational schedules and time-sensitive terms.

To register and maintain an active account on nunstat, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age at the time of registration and throughout the duration of your account's activity.
• You must be a natural person. Corporate entities, trusts, and organisations may not register player accounts.
• You must provide accurate, truthful, and complete personal information during the registration process, including your legal full name, date of birth, residential address in the Philippines, and a valid government-issued identification document.
• You must be accessing nunstat from a jurisdiction where online gaming is not prohibited by applicable local law.
• You must not be a current employee, contractor, officer, director, or immediate family member of nunstat or any of its affiliated service providers.

nunstat reserves the right to request supporting documentation at any stage of the account lifecycle to verify eligibility. Failure to provide requested documentation within a reasonable timeframe — typically 7 calendar days unless otherwise communicated — may result in account suspension pending review.

Each eligible individual is permitted to hold one (1) active nunstat account at any given time. The creation of multiple accounts by the same individual — whether under the same or different personal details — is strictly prohibited and constitutes a material breach of these Terms & Conditions.

You are solely responsible for maintaining the confidentiality of your account login credentials, including your username, password, and any one-time passcodes (OTP) sent to your registered mobile number. nunstat will never ask you to disclose your password through any communication channel.

You must notify nunstat immediately at [email protected] if you suspect that your account has been accessed without your authorisation. nunstat shall not be liable for any losses resulting from unauthorised account access where the Player has failed to take reasonable precautions to protect their credentials.

Account details — including registered email address, mobile number, and linked payment methods — may be updated by contacting nunstat's support team. Changes to registered name or date of birth require supporting documentation and are subject to manual review.

nunstat accepts deposits and processes withdrawals exclusively in Philippine Peso (PHP / ₱) through the following approved payment channels: GCash, Maya, GrabPay, QR Ph, BPI, BDO, Metrobank, InstaPay, PesoNet, and 7-Eleven CLiQQ.

Deposits: Deposits are credited to a Player's nunstat wallet upon confirmed clearance from the payment provider. nunstat does not impose processing fees on standard deposits; however, individual payment providers may apply their own transaction charges, for which nunstat accepts no responsibility.

Withdrawals: Withdrawal requests are subject to the following conditions:

• The Player's account must have completed full KYC verification prior to any withdrawal being approved.
• Withdrawals may only be directed to a payment method registered in the Player's own name. Third-party withdrawals are not permitted.
• Any active wagering requirements attached to a Bonus Balance must be fully satisfied before the corresponding winnings are eligible for withdrawal.
• nunstat reserves the right to conduct additional verification checks on withdrawal requests above specified thresholds, which may extend processing times.
• Standard withdrawal processing times are 1 to 3 business days, subject to payment provider timelines. nunstat will communicate any delays via the registered email address.

nunstat offers various promotional incentives to eligible Players, including welcome bonuses, reload bonuses, free spins, referral rewards, cashback offers, and loyalty programme benefits. The following general terms apply to all promotions unless a specific promotion's individual terms expressly state otherwise:

• Bonuses are available to players aged 21 years and above who have a fully verified nunstat account, unless the promotion is specifically designated for unverified accounts during the registration journey.
• Each promotion is limited to one (1) claim per Player, household, device, IP address, and payment method, unless the promotion terms explicitly state otherwise.
• Wagering requirements must be met within the validity period specified in the promotion's individual terms. Uncompleted wagering requirements will result in the bonus balance and associated winnings being forfeited upon expiry.
• Bonus funds and free spin winnings are credited as Bonus Balance and may not be withdrawn directly. Only winnings generated from wagering that satisfies the applicable wagering requirement are eligible for withdrawal as Real Money Balance.
• nunstat reserves the right to withdraw, modify, or discontinue any promotion at any time without prior notice, provided that existing valid bonus balances at the time of withdrawal remain honoured under the original terms.
• Any attempt to abuse bonus terms — including but not limited to low-risk wagering patterns designed to fulfil wagering requirements without genuine gameplay risk, creation of multiple accounts for bonus claiming, or collusion — will result in bonus cancellation and may result in account suspension.

All games available on the nunstat platform — including slots, live casino, bingo, and sports betting markets — are governed by their individual game rules, which are accessible within each game interface. In the event of any conflict between individual game rules and these Terms & Conditions, these Terms & Conditions shall prevail, except where the individual game rules are more specific to the matter in dispute.

nunstat utilises certified Random Number Generation (RNG) technology for all software-based games. Live casino games are operated by licensed studio providers and streamed in real time. nunstat does not control individual live casino dealer actions but does engage only with providers who operate under recognised international gaming certifications.

In the event of a game malfunction, disconnection, or technical error during an active game session, nunstat reserves the right to void the affected round or bet. Where a malfunction results in an erroneously credited win, nunstat reserves the right to reclaim that amount from the Player's wallet. Refunds for bets affected by genuine platform-side technical errors will be processed at nunstat's discretion.

Sports betting markets are subject to separate sportsbook terms, including rules governing voided events, deferred settlements, and the handling of incomplete fixtures. Players are encouraged to review the applicable sportsbook rules before placing wagers on live or pre-match markets.

nunstat is committed to maintaining the integrity of its gaming environment for all Players. The following conduct is strictly prohibited on the nunstat platform:

• Use of automated software, bots, scripts, or any mechanical or electronic aids to place bets, influence game outcomes, or harvest data from the platform.
• Collusion with other Players to gain an unfair advantage in any game, including live casino and poker-style formats.
• Exploitation of software bugs, errors, or loopholes. Any Player who discovers an error must report it to nunstat support immediately and must not exploit it. Winnings derived from known errors are subject to forfeiture.
• Arbitrage betting, matched betting using nunstat funds, or any systematic wagering strategy designed to reduce genuine risk below the level expected by the applicable game.
• Fraudulent chargebacks or disputes of legitimate transactions with payment providers. Any Player who initiates a fraudulent chargeback will have their account immediately suspended and the matter referred to relevant authorities.
• Any form of money laundering or use of nunstat for the transfer or concealment of funds derived from illegal activity.

nunstat's compliance and security team actively monitors platform activity. Players found to have engaged in prohibited conduct will have their accounts suspended and balances withheld pending investigation. nunstat reserves the right to share relevant information with law enforcement and regulatory bodies where required by law.

nunstat takes its responsible gaming obligations seriously. The platform is designed for adult entertainment purposes only. Gambling should never be viewed as a source of income or a method for recovering financial losses. nunstat actively promotes responsible gaming practices and provides the following tools to all registered Players:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits through their account settings. Limit reductions take effect immediately; limit increases are subject to a 7-day cooling-off period before taking effect.
• Session Time Limits: Players may configure session duration reminders to alert them when they have been active on the platform beyond a chosen time threshold.
• Cooling-Off Periods: Players may request a temporary account suspension of between 24 hours and 6 weeks. During a cooling-off period, the Player's account will be inaccessible for all gameplay and deposits. Cooling-off periods cannot be reversed once initiated.
• Self-Exclusion: Players who believe they have a gambling problem may request permanent or long-term self-exclusion from the nunstat platform. Self-exclusion requests are processed within 24 hours of receipt. Self-excluded Players will be removed from all marketing communications and are prohibited from opening new accounts.

If you are concerned about your gambling behaviour or that of someone close to you, nunstat encourages you to seek support. Responsible gaming assistance is available in the Philippines through recognised problem gambling support services.

The collection, storage, and use of personal data provided by Players in connection with their nunstat account is governed by the nunstat Privacy Policy, which forms an integral part of these Terms & Conditions and should be read alongside them.

By registering a nunstat account, you consent to the collection and processing of your personal information for account management, identity verification, fraud prevention, regulatory compliance, and — where you have opted in — marketing communications. You may withdraw marketing consent at any time through your account notification settings.

nunstat does not sell, rent, or otherwise transfer your personal information to unaffiliated third parties for their own marketing purposes. Data may be shared with KYC verification service providers, payment processors, and regulatory bodies as required by applicable law and nunstat's operational requirements.

All content on the nunstat platform — including but not limited to the nunstat name, logo, website design, game interfaces, graphics, text, software, and promotional materials — is the exclusive intellectual property of nunstat or its licensed content providers. Nothing in these Terms & Conditions grants any Player a right to use, reproduce, distribute, modify, or create derivative works of any nunstat intellectual property without express prior written consent.

nunstat game content provided by third-party software providers remains the intellectual property of those respective providers and is used by nunstat under licence. Players may not attempt to reverse engineer, decompile, or extract source code from any game or platform component.

To the fullest extent permitted by applicable law, nunstat shall not be liable to any Player for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use or inability to use the nunstat platform, including but not limited to losses arising from:

• Platform downtime, technical errors, or connectivity interruptions beyond nunstat's reasonable control;
• Game outcome disputes where the outcome has been generated by a certified RNG system functioning within normal parameters;
• Delays in payment processing attributable to third-party payment providers;
• Actions taken by nunstat in good-faith compliance with its responsible gaming, AML, or KYC obligations;
• Loss of data, account information, or gaming history resulting from circumstances beyond nunstat's reasonable control.

Nothing in these Terms & Conditions shall limit nunstat's liability for fraud, wilful misconduct, or any liability that cannot be excluded under Philippine law.

nunstat reserves the right to suspend or permanently close any Player account at any time, with or without prior notice, for any of the following reasons:

• Breach of any provision of these Terms & Conditions;
• Failure to pass or complete KYC verification within the required timeframe;
• Reasonable suspicion of fraudulent activity, money laundering, or prohibited conduct;
• Receipt of a self-exclusion request from the Player;
• Compliance with applicable law, regulatory direction, or court order;
• Business or operational reasons at nunstat's reasonable discretion.

Upon termination for breach, nunstat may withhold the Player's balance pending investigation. Where no breach is established, any verified Real Money Balance will be returned to the Player's registered payment method following the conclusion of the review process. Bonus Balances are not returnable upon account closure in any circumstance.

A Player wishing to voluntarily close their account may do so by contacting nunstat customer support. Voluntary closure requests will be processed within 3 business days. Any remaining verified Real Money Balance will be returned to the originating payment method.

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms & Conditions — including any question regarding their existence, validity, or termination — shall first be subject to good-faith negotiation between the parties. Where resolution cannot be reached through negotiation, the dispute shall be submitted to the jurisdiction of the competent courts of the Philippines.

Where nunstat's operations are subject to applicable gaming regulatory oversight, regulatory complaint mechanisms available to Players shall not be excluded by this clause.

nunstat reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material — including changes that affect Player rights, withdrawal conditions, or bonus terms — nunstat will provide no less than 7 days' advance notice to registered Players via their registered email address or a prominent on-platform notification prior to the changes taking effect.

Non-material amendments — including corrections of typographical errors, clarifications of existing terms, or updates required for legal compliance — may take effect immediately upon publication. The "Effective Date" displayed at the top of this document will be updated to reflect the most recent revision.

It is the Player's responsibility to review these Terms & Conditions periodically. Continued use of the nunstat platform following the publication of any updated version constitutes full acceptance of the revised terms. If you do not agree to the revised terms, you must cease using the platform and request voluntary account closure as described in Section 12.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or regarding any aspect of your nunstat account, you may contact the nunstat customer support team through the following channels:

• Email: [email protected] (responses within 24 hours, Philippine Standard Time)
• Live Chat: Available directly on-site, 24 hours a day, 7 days a week
• Messenger & Viber: Support also available through nunstat's official social messaging channels

nunstat customer support operates in English and Filipino. When contacting support regarding an account-specific matter, please have your registered email address and account username available to allow the team to assist you efficiently.